car was a little smaller than expected we have driven a Panda before and found this a spacious vehicle. we were given a Toyota Aygo and this was a lot smaller

Well I still have not yet been given my final settlement figure. Due to the floods that occured, the car was a little muddy And Gold car are notorious for putting on extra charges after the hire

My go to car hire app

Une surcharge m’a été demandée au comptoir sans trop d’explication, Je n’ai pas été prévenu de cette soudaine augmentation de prix

They said 75 euros for full car insurance so I agreed but ended up charging me 220 for 2 days car rental. Total exploitation never rent with gold car again in my life. I thought the 220 was for holding amount on my credit card

The overall experience was positive except when I arrive at the Goldcar counter was pushed to buy another insurance which I did not buy. And the staff said that my insurance isn't good enough so she wanted me to buy another insurance on top of the one that I already have. After me kept saying no to another insurance she blocked my credit card ( which the norm). Also I had to pay €20 of airport fees which I didn't understand why because when I booked online I paid premium to have all taxes included. The staff at the counter was rude and lied to me. She said that the credit card deposit would take a month to return to my bank account but I asked another staff on the drop off and they told me in less than 2 weeks. With Goldcar never again.