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Search for Keddy by Europcar Car Rentals in Birmingham
Reviewed: Wed, Aug 14, 2024
About Keddy by Europcar: 4.0 /10
Europcar had long lines both times, and the process was very slow. Some customers ahead were dissatisfied and interrupted the staff to make jokes. When the staff got upset, they walked away and stopped serving. The upselling was quite persistent; they kept trying to sell an EQC upgrade, and when declined, they pushed insurance instead. After refusing both, their attitude turned sour. Previously, they charged a deposit of 250, but this time they demanded 700, which might be related to rejecting the upsell.
About QEEQ: 8.0 /10
car image
Keddy by Europcar
Birmingham Airport(BHX)
Birmingham
United Kingdom

Relevant Reviews on Keddy by Europcar in United Kingdom

Adelaide Rockefeller

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Keddy by Europcar
Gateshead
United Kingdom
Reviewed: Thu, May 23, 2019
About Keddy by Europcar: 10.0 /10
Friendly service
About QEEQ: 10.0 /10

Tab Halifax

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Keddy by Europcar
Edinburgh
United Kingdom
Reviewed: Mon, Feb 16, 2015
About Keddy by Europcar: 8.0 /10
The service was pretty good. They suggested additional insurance, which we ended up buying. It came in handy later when the car had some scratches.
About QEEQ: 8.0 /10

A.Tiwari

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Small SUV | Opel Crossland X or similar
Keddy by Europcar
London Stansted Airport(STN)
Stansted
United Kingdom
Reviewed: Fri, Sep 1, 2023
About Keddy by Europcar: 8.0 /10
It was amazing service by Waleed. The way he explained everything that was awesome and helpful. Great service, amazing experience ..
About QEEQ: 10.0 /10

L.Culm

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Economy | Opel Corsa 2 Doors or similar
Keddy by Europcar
Inverness Airport(INV)
Inverness
United Kingdom
Reviewed: Tue, Apr 9, 2019
“Good experience after a nightmare last time. No 'hard sell' of extras by counter staff/”
About Keddy by Europcar: 9.0 /10
Car should have had proper rubber mats, especially in Scotland!
About QEEQ: 8.0 /10

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Mini | Fiat 500 or similar
Keddy by Europcar
Glasgow Airport(GLA)
Glasgow
United Kingdom
Reviewed: Wed, Mar 13, 2019
“Good, with the exception of the (otherwise very helpful) Europcar staff trying to sell insurance”
About Keddy by Europcar: 9.0 /10
We arrived slightly early but the Europcar guy was friendly and went out of his way to help us get away as quickly as possible. It would have been five stars if the guy hadn't then tried to sell us excess insurance (which we already had). This made the whole thing slightly uncomfortable, which was a major shame as otherwise it would have been perfect. Please can Europcar train its people not to clumsily up-sell insurance to its customers? It seems to be endemic in the sector, unfortunately. I want to be left alone to make my own decisions about what insurance I buy, not frightened into buying Europcar's insurance!
About QEEQ: 8.0 /10

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