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EasyRentCars Good, Europcar Not So Good.

Reviewed: Sat, Jul 6, 2019
About Keddy by Europcar: 7.3 /10
The car battery was not connected correctly, which resulted in a dead car and a lost day waiting on Europcar's repair person. Then we had a flat tyre, which resulted in another lost day because Europcar's staff/systems made a number of errors meaning we had to wait around for 6 hours before the thing was repaired. The car had not been adequately cleaned before i took possession it, and after the smell of the cleaning products had worn off, the car actually stank of cigarette smoke. A promised reimbursement for the lost days has not yet been processed to my account by Europcar either.
About QEEQ: 10.0 /10
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Keddy by Europcar in United Kingdom

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Economy | Opel Corsa or similar
Reviewed: Fri, Mar 22, 2024
About Keddy by Europcar: 9.0 /10
Car had been smoked in previously and the smell did not diminish during the entire rental period, car seats and interior very stained. This is the second occasion I have been given a car like this from this location, whilst the rental staff did explain there is nothing they can do to prevent this from occurring from other renters they do state they will charge for a clean if this does happen, this car had not been cleaned. It does seem if you book via a consolidator with Europ car rather than direct with them you won’t always be offered the best cars but that’s the cost of trying to save a few pounds against booking direct with Europ car.
About QEEQ: 10.0 /10

View more >
Compact | Ford Focus or similar
Reviewed: Sat, Nov 12, 2022
“If they had a better car this would of been one of the better car rental experience's”
About Keddy by Europcar: 7.0 /10
Excellent staff at the Europcar counter very friendly and helpful, processed quickly, location is good. Car was just awful I've hired and driven alot of cars and without question the Vauxhall Crossland X is the worst car I've ever driven, 3700rpm at 70mph in top gear thing was screaming, gearbox felt like it was outta Kombi, ratios are horrendous, terrible fuel economy and pretty sure it wasn't firing on all 4 cylinders.

J.M

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Compact | Ford Focus or similar
Reviewed: Fri, Aug 26, 2022
“Highly satisfied, first time using Qeeq”
About Keddy by Europcar: 9.0 /10
Superb service. Particularly good stuff on arrival.
About QEEQ: 8.0 /10
Easy to use, good prices

W.Hoh

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Medium SUV | Toyota RAV4 or similar
Reviewed: Thu, Oct 17, 2019
“Annoyed and Surprised.”
About Keddy by Europcar: 6.0 /10
Take long time to pickup cars because the service personnel persuade to upgrade and cross sell insurance. The car also have few scratches on bumper and fenders during my pickup.
About QEEQ: 8.0 /10

L.Culm

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Economy | Opel Corsa 2 Doors or similar
Reviewed: Tue, Apr 9, 2019
“Good experience after a nightmare last time. No 'hard sell' of extras by counter staff/”
About Keddy by Europcar: 9.0 /10
Car should have had proper rubber mats, especially in Scotland!
About QEEQ: 8.0 /10

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