Car had been smoked in previously and the smell did not diminish during the entire rental period, car seats and interior very stained. This is the second occasion I have been given a car like this from this location, whilst the rental staff did explain there is nothing they can do to prevent this from occurring from other renters they do state they will charge for a clean if this does happen, this car had not been cleaned. It does seem if you book via a consolidator with Europ car rather than direct with them you won’t always be offered the best cars but that’s the cost of trying to save a few pounds against booking direct with Europ car.

The car requested - Volkswagon - was not available. the options were not great so had no option but to pay a lot more and take another vehicle.

Excellent fully loaded Corsa! Totally exceeded my expectations.

Great booking platform with loads of coupons and deals available.

Customer service at pickup was dreadful. Wasted over an hour. Tyre pressure warning after driving for 10 minutes, had to deal with this myself after ringing the incident line. Not a good experience and have registered a complaint.

Fine

Still tried to hard sell me insurance. Showed me why the Axa policy sold by easyrentcars didn’t cover bodywork damage.

Good.