לקח כמעט חצי שעה לחכות בתור להגיע לדלפק

Orderly process, although staff handle things at a pace typical of Western style.

Picked up a new car but had to change it later. There were some hiccups, but it ended well.

There were quite a few people when I rented the car, so I waited for a bit. Returning the car was very quick and the service was warm.

The vehicle was in really bad condition Every time I braked the whole car would shake. Every time I drove fast the car would star making noises, the pick up speed is really bad. The service of the staff of budget was pretty grumpy and when I went into the office there after dropping of the vehicle the lines were so long I would have missed my flight if I would have waited in line. I don’t believe I should be paying for this rental and I expect a refund.