Todo fue perfecto, era mi primera vez en alquiler de auto

The service attitude of the staff at the Seville Enterprise counter was terrible. I had a reservation to pick up the car at 5:30, but the car wasn't ready at all. We had to wait standing at the counter for over forty minutes. The car we eventually got already had 80,000 kilometers on it, was an old model, and had scratches all over. Later, while driving up a slope in the parking lot, the car even stalled. Since I had already purchased full insurance through Zuzuche, I carefully checked the bill, only to find that the clerk had added a €100 insurance without asking. It was so frustrating! After arguing, they reluctantly removed the insurance. This was the most disappointing car rental experience I've had.

The car was quite dirty, and there was a lot of sticky residue on the side door.

Very satisfied, smooth communication, and fast service.

No, he alquilado un vehículo y me han dado otro totalmente distinto

Me han cobrado dos veces el alquiler, con distintas tarjetas y soy incapaz de contactar con ustedes, lamentableofrwc

Very satisfied