QEEQ was great. I should have called to get the upgrade sorted though.

Attente un peu longue pour la prise du véhicule. Attribution dans l'ordre d'arrivée. Mais nous avons bénéficié d'un surclassement et nous avons pu avoir le véhicule bien plus tôt que l'heure prévue.

Facile de réserver sur la plateforme avec un choix de catégories de véhicules satisfaisant auprès de différents loueurs. Tarifs intéressant si on réserve très en avance.

It's okay, but they do try to sell additional services.

I booked a RAV4, but was given a JEEP at pickup. They mentioned that it wasn't necessary to return the car with a full tank because their fuel prices were lower than the market rate, and any difference would be charged based on the remaining fuel. However, I returned the car with half a tank, but was charged for a full tank.

I placed the order on the QEEQ website for a Jeep Compass or similar model, but the actual vehicle provided was a Jeep Renegade. The rental company claimed it was similar, but a quick check on Jeep’s official website shows that the Renegade is priced lower and has less space, power, and features compared to the Compass. In my opinion, these two cannot be considered similar models. If the rental company does not actually have a Compass available, they should use images and information for the Renegade to avoid misunderstandings. Everyone has different perspectives on vehicle class, and misleading information can lead to unnecessary confusion. This rental experience was unsatisfactory in terms of the provided vehicle. However, the safety performance of the Renegade was adequate, reliable on icy roads.

The man that served us was called Guy and he was great. He made the whole process easy and enjoyable. He is a credit to Hertz.

No problem with booking and a great price