Great service

The car pick-up in Vancouver was on time. There was no Toyota RAV4 available, so the rental company provided a Hyundai Tucson. It's a 2023 model, offers good handling, and is fuel-efficient.

First time using, very convenient

Counter service staff was prompt and friendly. She has assisted us with a change of car smoothly and it went smooth on our journey with the car we rented with Hertz.

Price is good compared to other booking platform and hence helped with some savings. Booking app was easy to use.

QEEQ we’re brilliant and found me a fantastic deal Hertz gave perfect customer service even given me a choice of car

I would appreciate it if your staff was more aware of 3rd party booking conditions. Also, I don’t appreciate your staff automatically tacking on a 2 hour charge at drop off when I was on time. I don’t think that I should have to contest a charge that clearly wasn’t necessitated.

Your re-booking for a better price was excellent. I certainly recommended friends to you when this happened. Also, details about what to expect, and what I should avoid when dealing with the car rental company were very much appreciated.