budget great, easycars not

I returned to the desk when I discovered there was additional damage on the car at pickup. This is quite a long walk back into the terminal. Agent at the desk was dismissive, told me it was minor and that it was "impossible" to add the additional damage onto my rental agreement, and that it should be reported when I drop the car off. There was no one to report it to when I returned at the end of my trip. Received an email a few days later attempting to charge almost £200 for damage to an alloy wheel which was there when I picked it up. Luckily I had pictures but it took a very long phone call (over 40 mins on hold) and further emails to resolve the issue and cancel the damage charges. Avoid Budget in Palma!

Car was dirty when I got it...I actually had to clean it. This car was heavily scratched and dented. There was also a cap on the back of the car that would fall and hang everytime I drove, I would have to slot it back in each and every time I parked with concern that someone would pull it out. ( I have pictures ). Upon my return, they didn't even got up from the front desk, didn't want to walk around the car to inspect that I had made zero damage, he just asked me if I filled the tank. I always rent from Avis at this location and this is the second time in a row that the car is dirty. I don't typically right reviews but this time was not acceptable. Not sure I will rent from them again.

Counter staff were excellent. Courteous, friendly and no hard sales to take out extra insurance. Will definitely use this company again.

I rarely find any other app to offer cheaper car rental.

The rental company charge me at the desk extra fee for a full fuel tank. I don't know why because I booked fuel option full and pay in advance. So I pay for this option twice.