I would never use this company again!

Will not use again. Refused to accept my commercial insurance even though I own the company and it was a business trip. Were convinced they were going to shake me down for their bogus insurance scam. I was ready to walk at that point. Very shaky company. Car was filthy. Had to run it through a car wash and my wife had to wash the windows. Huge dent in the rear. Had to drive all week in that wrecked POS Was nearly on empty—had to get gas on day 1 Will make sure from now on to use the reputable firms even if I have to pay more. I’m one and done.

I was very disappointed in this car rental company. They tried to over sell us in everything. The vehicle they gave us was not the one we booked. We were forced to buy extra insurance which doubled the price. Basically if something looks too good to be true it is!! I told them I wanted a refund but they said because it was a third party booking that wasn’t possible. The vehicle we got was old and banged up. They wanted to charge us an extra $12 per day for GPS and another $12 per day for toll highways. In all we spent $6.00 on tolls the entire week! Go with someone else!!

This was the worst experience I ever had with a rental company! Car was bad. Had 50k+ miles on it. Broke down half way through the trip. Replaced it with another 50k vehicle that had its share of nicks and dings. Also forced me to buy insurance even though i personally have it!!

The agent informed me that I had to purchase their third party liability insurance, which was not the impression I got from the Green Motion website. When I showed her the website info, she informed me this didn't apply to my rental. I don't know if this was true or an upsell technique. The cost of insurance tripled the cost of the rental, which I wasn't happy about. Overall I felt as though the agent was giving me misinformation to make me buy the insurance, but I don't know for sure. The car was as advertised and served us well.

The vehicle had an invoice due with SunPass and it was impossible for me to use my SunPass device. I was afraid about it and I canceled my second reserve and I did it with Payless. It was about the same price and with no problems. The Green Motion offered me to use their Sun Pass, but the price is abusive ($ 12,00/day) - for me, it will be $ 240,00 only for device + tolls.....