The staff at the rental company will try to promote services like prepaid fuel and insurance. After informing them that I've already purchased insurance online, they didn't push further. The car provided wasn't the exact one I booked, but it was of a similar size. Cars in Europe are generally quite small. When I picked up the car, I felt the fuel tank wasn't completely full and was about 1/10th short, but I couldn't be bothered to argue and just drove off. Returning the car was straightforward—just fill the tank completely. The car had some scratches or dents beforehand, which were all noted with pictures on the tablet, making the return process very smooth.

Very convenient. The process of picking up and returning the car was seamless. The originally booked model was unavailable, so it was replaced with another car, which was in great condition and very comfortable to drive.

This company is excellent, without the common issues seen in Italian car rentals, such as pushing insurance, fraud, or even requiring a credit card deposit. Truly outstanding, highly recommended!

The rental company provided a car that was only 1,000 kilometers away from needing maintenance during a 14-day rental period, which caused significant inconvenience.

Overall satisfaction.