The counter lady asked us to buy the car insurance. She changed another car for us when we refused to buy the insurance from the counter.

Good

They were easy to work with.

The car was as promised. Service at the counter was good and quick. The only problem was that I had problems with the shuttle from the airport to the OK-Mobility location. The shuttle driver didn't agree to take me and it took a long time to get there, maybe an hour or so. It would have been helpful to have their phone number. But once at their location, service was excellent.

Booking was relatively easy. Price protector didn't work for me but maybe priced didn't go down.

The counter staff was very nice and provided us with a great car upgrade.

I returned the car with small choclate stain from the rental period. The stain could have been easly cleaned by me prior to the car return but i forgot to do it. When I returned the car the staff noticed the stain and said they usually have to charge 100eur for cleaning process but the Manager was kind to let it go and to have it cleaned free of charge! Excellent Service!