The entire process of pick-up and drop-off was accompanied, with thorough explanations provided. There was assistance throughout both vehicle collection and return. The car was in excellent condition, free of any issues, and clean and tidy.
Not enough staff, resulting in poor service. When returning the car, there was a middle-aged lady who was very slow and unhelpful. Although we arrived first, she served a foreigner who came after us. We waited at the drop-off point for 40 minutes before she finally drove us to the airport. She even asked us to keep an eye on the office door. Extremely poor service.
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