Satisfied

The car rental company saw we were a family of three and suggested changing to an SUV, which turned out to be the right choice.

The service from Hertz car rental company is extremely satisfactory. We rented three cars in total, the models were consistent, and the condition of the cars was excellent. Our week-long self-drive trip was comfortable and memorable. The process of picking up and returning the cars at Hertz was convenient, quick, and smooth. The staff were proactive, enthusiastic, and attentive, fully embodying the elements of quality service. Highly recommended!

Convenient and fast

The store is easy to find, marked by a noticeable yellow sign. The staff in the store are very helpful, answering all questions, although they sometimes complain about customers asking too many questions. I just pretended not to hear. When renting a car, make sure to inspect it thoroughly and note all the scratches.