The car is very sluggish, especially when the air conditioning is on, and it consumes a lot of fuel. It feels like the fuel consumption is around 14 liters per 100 kilometers.

Very good.

Good service attitude, no need to wait in line

The queue was very long and the efficiency was extremely low. There were only 5 people ahead of me, but it took an hour. Super slow!

The return location felt better than the pickup location because the two women at the pickup store seemed to lack patience. I asked if they could spare a few minutes to explain how to use the in-car navigation, but she responded that they didn't even have a minute, even though there were no other customers at the time! Additionally, the rental contract at pickup should ideally include English since not many people from our country can read German, but many can read English.