COLOGNE-BONN AIRPORT CAR RENTAL REVIEWS

The overall service was excellent, there were not many people when picking up the car, and there was no need to wait in line.

additional charges were outrages! i was late for the pick up cause of canceled flight, delayed train ride etc. So first i was convinced it was their after working hours so i will be charged! then they have had some nicer cars where i can pick for an upgrade where i was charged 30% then realized they dont even have my prefred calls and would have to give me one of the upgrades anyway. then i was told they will wvae the addtional after hours service charge however what i see in my invoice is addtional charges and plus taxes on those charges... finally i pay more then the rental value that i paid to QeeQ to addtional service cahrges to rent the car! what is a service fee if your job is to supply a rental car? i will never ever pick a car from either Hertz or Thrifty!

Super Auto

Budget me dió un coche de inferior categoria y cambio automático.

This experience with Budget was good as always. Very helpful desk staff. Easy pick up process. Good condition of cars.

Wide choices of cars for reasonable price. Smooth booking process.

Returning the car was very quick. As soon as we arrived, we saw the staff and returned it immediately.

Very satisfied, very patient.

Pretty good

Always they are my first choice of rental car company because of their cars, staff and prices

The best rent car application. Easy to use, safe and secure, best price guarantee. Strongly recommended.

Easy to find the car rental location at Cologne airport, staff were nice.

Great experience. Friedly staff, clean and good car.

Car exactly as expected, worked fine. Customer service agent at pick up was friendly and helpful.

No issues with booking. Didn't get any price drop notifications this time.

Their strategy is to get you to upgrade the vehicle.

Only problem was (but it's hopefuplly being solved) that they have tried to charge extra day, even if the car was returned 5 hours earlier and not later.

All great

Good

Very satisfied! The rental cost was quite affordable—6 days with 600 kilometers driven, and fuel cost was 70 euros.

The service was very good, the car pickup was quick, and the staff explained everything thoroughly without pushing insurance sales.