The location is outside the airport and a bit hard to find. The staff are very friendly, but if you're not careful, you might end up paying extra fees.

Car was as expected but very dirty. Counter stuff was busy trying to sell additional insurances and not really listening

Rude and discourteous staff. Coerced me into buying extra insurance I did not need. Lied openely about not beng able to use my debit card. Giluia who was at Pisa terminal for Goldcar was the worst person I have ever experienced whilst renting a car. I rent weekly for work and to date this has been my worst experience ever. I have made a formal complaint and wish my 370 euros to be refunded.

Long wait to pick up car but quality of car was fantastic! Super clean and nice new car. There was not a very organised queuing system.

Easy to book. Great value for money!