Egyszerű volt.

Great service, very professional.

The car was excellent but I was subject to strong urging to upgrade to a flash model that I didn't want. Plus the usual dire warnings if I didn't take out the extra insurance.

The Goldcar checkin staff have ruined my Italy holiday. The female employee who handled my rental lied to me. I was double charged the insurance hold I agreed to, despite repeated denials and despite me showing proof from my credit card account. As a consequence my credit card exceeded its credit limit and I was unable to pay for my pre-booked hotel accommodation. I had to sleep in the rental car and the airport for the first two nights until the first block was reversed on my credit card. I will be making a formal complaint when I return home.