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Live chat Email us Service Code: 5423288217
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Reviewed: Sun, Jul 26, 2020
About Budget: 10.0 /10
Great service, no hidden charges. The car provided was very new, a new model Peugeot 3008. It was a perfect trip.
About QEEQ: 10.0 /10

Relevant Reviews on Budget in United Kingdom

P.de la Salle

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Small SUV | MG ZS or similar
Reviewed: Sat, Dec 2, 2023
“London Car Rental”
About Budget: 10.0 /10
Very good service from pick up to drop off. There are extensive roadworks in the Euston area so please allow sufficient time when booking here to collect and drop car off.
About QEEQ: 10.0 /10
Straightforward easy process as always with QEEQ. Discount also applied after initial price quote which was good.

R.Scott

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Small SUV | Vauxhall Mokka or similar
Reviewed: Thu, Oct 8, 2020
“Easy reasonable on airport car hire through trusted App”
About Budget: 10.0 /10
Great service in the Airport at a reasonable cost through the App.
About QEEQ: 10.0 /10
Amazingly straightforward- I was worried it was a scam at first because it was such a good deal but it was fab

Kc Loh

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Compact | Ford Focus or similar
Reviewed: Tue, Oct 22, 2019
“What a scare I got from this rental experience!”
About Budget: 7.3 /10
I am a seasoned car renter for the last 4 years renting cars at different parts of the world but this time I had the worst experience towards the end of the rental process after returning the car as I was accused of damaging the car tyre by Budget’s staff the next day after returning the car. It was disheartening to find that the accusations came without clarification with the client and proper checking by the check-in staff. It impressed upon me that Budget is only trying to punish their clients who did not purchase a Zero-Excess Insurance from them and they would use dirty tricks to cheat money by falsely accusing the driver of damaging their car AFTER they return the car. The odds are always against the Drivers as the rental Company could easily find thousand and one reason to penalise the driver on any car system error anytime they want. For my case, when I return the car it was in good condition but the Next morning my rental company received an email that I was being charged almost 3 times the car rental for damaging their front tyre. That is so absurd as the car was alright all the while as i drove from Manchester to and fro Edinburgh without any issues at all. If the tyre was damaged I would surely noticed it and reported straight away and it wouldn’t be possible to drive back safely over few hundred miles journey. Through this experience, I became very sceptical of car rental companies and initially I was planning of renting another car however that incident changed my mind. Unless car rental companies start stepping up on their integrity, all renters would be wary whenever they rent a car. I hope they reflect on this incident, especially Budget.
About QEEQ: 9.0 /10
Thankfully I have Wendy Chen assisting me to follow up with the case, coordinating both with the rental company (Budget) and my Insurance company (AXA). Without her help, I would have been penalised another £150 innocently. She is amazing.

M.Bell

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Mini | Hyundai I10 or similar
Reviewed: Mon, Aug 12, 2019
“great no problems”
About Budget: 9.3 /10
counter staff extremely helpful and lovely.
About QEEQ: 10.0 /10

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Mini | Fiat 500 or similar
Reviewed: Wed, Apr 10, 2019
“Car rental was expensive compared to other times I’ve rented at East Midlands airport”
About Budget: 9.3 /10
Was hoping for a smaller car than Peugeot 208
About QEEQ: 10.0 /10

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