Really good, way better value for money than we expected. We had four people, one big suitcase and three 20-inch carry-ons, all packed to the max. The car was so full the rearview mirror was basically only useful for checking the sides, haha. Our plans changed later so we didn’t do a one-way drop anymore, and switched to the Portland rental location instead—just dropped the keys and left, super easy and hassle-free!

Very professional and convenient.

The introduction was professional, clear, and concise, without any upselling.

Pretty good

Very short wait at counter, which was great after a long flight. There was no hard sell of add-on insurances or fuel policies. On arriving at the rental garage we couldn't find the keyless ignition fob of our selected car, so Hertz speedily rectified this by finding us another car of a slightly better spec for no extra cost. Return of the car at the end of the rental was painless as well. The return agent was very friendly and made sure we knew about where to return the visitors toll pass on the way back to the airport.