The service attitude was decent.

Very satisfied

When I came to pick up the car, there was no car available. Dollar couldn't say if or when we could get a car. Dollar did not offer any kind of help, and if we didn't have family living one your away from the airport that could come to pick us up, we wouldn't have any other choice than to stay in a hotel at our own expence. Dollar refused to send me a message when a car would come. The next day we got help to come back to the airport to get a car, and then we actually got one. However, Dollar refused to deduct 1 day from rent, and also charged 15 dollars for toll passings even though we didn't have any car the first day. I've never experienced worse service than that.

Service is just typical.

The staff I encountered in this location (e 22nd st, New York) were so nice and helpful.. we arrived an hour early to collect the car but it was ready for us without delay or any hassle. The lady’s at the reception desk were good fun and we most helpful when we collected it as were the staff on our return.

Very good website, easy to use .