Picked up the car from Vancouver Airport. There are signs right outside the arrival gate, and many travelers heading to the rental car area; just follow them. There are ALAMO signs along the way too. Once in the parking lot, several rental companies share an office space. Find the appropriate counter, wait about 5 minutes, and the staff will indicate when it's your turn. Hand over the rental voucher from QEEQ, along with your credit card, passport, domestic driver's license, and translation (QEEQ offers this free service). After registration, they confirm your car type, pickup and drop-off locations, rental duration, and total cost. They might suggest adding local offerings like insurance, but since we already had full coverage from QEEQ, we declined and showed them the related notes in English. The staff didn't push further. After printing a new rental voucher and signing it, they directed us to the car. As we planned to cross the border to the USA, we proactively asked if this was allowed, and the answer was affirmative. We left the office, followed the ALAMO signs, and located the car. The entire process took less than 15 minutes - simple, efficient, and friendly service from ALAMO staff. The rental cost was 204 CAD with a 200 CAD deposit, credit card only (VISA or MasterCard).

The price was quite reasonable, and the service at the Vancouver airport counter was excellent. They even gave me a free car upgrade. The staff helped install the child seat.

During return, the inspector found a small mark on the window that we hadn't noticed and weren't sure if it happened during the rental period. They demanded $230 without providing any price standard.

Alamo's prices are very reasonable and the counter service is very patient.

Filled the gas tank and returned the car at the designated spot, handed the key to the office without an inspection. When asked about the lack of inspection, they said it wasn’t necessary and no signature was needed. A few days later, I received a small bill without any explanation of the charges.