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Search for Budget Car Rentals in Orlando

Poor service from Budget. Excellent service from EasyRentCars

Reviewed: Tue, Jun 11, 2019
About Budget: 6.7 /10
The queue to collect the car was over an hour and a half which I consider completely unreasonable. At one point there were 4 members of staff talking amongst themselves rather than serving the very long queue of people, who were extremely tired after a long trip. When I did get to the desk, the employee then attempted to sell various insurances, claiming we didn’t have any protection when the paperwork clearly stated we did. Obviously, we did not take the insurance, but he told lies about the amount of cover we had, trying to take advantage of our lack of knowledge of the country and our fatigue. I loved the car, it was exactly what we needed, but the service at Budget on pick up was terrible. On return it was easy and friendly.
About QEEQ: 10.0 /10
Very easy to use. Good prices, would definitely use again.
Ford Transit image
Budget
Orlando International Airport(MCO)
Orlando
United States
Full Size Van | Ford Transit or similar

Relevant Reviews on Budget Orlando Intl Airport - Budget

Anthony Sugrue

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Full Size Van | Ford Transit or similar
Budget
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Feb 28, 2022
“Good”
About Budget: 7.0 /10
I informed the staff that I had my own excess insurance but still got charged a daily rate. Not happy with this.
About QEEQ: 10.0 /10
Excellent service

K.Jarmey

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Full-Size | Dodge Charger or similar
Budget
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jul 26, 2019
“Good value overall just a couple of small issues”
About Budget: 8.3 /10
1and a half hours wait to get vehicle!
About QEEQ: 8.0 /10

C.Henry

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Economy | Ford Fiesta or similar
Budget
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jun 5, 2019
“Never again budget car hire!!!!!!!”
About Budget: 3.0 /10
Worst experience ever customer service poor car not ready on pick up told to come back in 30 minutes car not clean it was all about trying to sell us premium insurance never again

S.Gierus

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Sports Cars | Ford Mustang Cabrio 4 Seats or similar
Budget
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, May 24, 2019
“It’s not that difficult”
About Budget: 6.3 /10
Got to the counter for collection was told there was no car, would we take another,l replied as long as it’s a soft top,was then told the car would be twenty minutes, Forty minutes later still no car,when I returned to the counter was told the car had not been returned yet, After a further thirty minutes the car turned up, No apologies no nothing just abruptly told your car is in bay whatever, We got to the car to find it had not been cleaned,the oil change light was on,the washer fluid needed filling, We filled the washer up ourselves, The car return was ok
About QEEQ: 9.0 /10
The booking process was easy

P.Berwick

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Budget
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Feb 27, 2019
“Worst experience ever and I would not book with Budget or EasyRentCars again”
About Budget: 2.0 /10
Worst service ever,the staff didn’t know what they were doing,we were in the queue for 40 mins and they wanted more money from me and was trying to get me to cancel the booking to rebook. Car had not been cleaned,full of scratches and I was told the car was orange it wasn’t it was blue.

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