Very satisfied overall. However, due to a miscalculation of the time difference, the booking was scheduled for a day later than my actual arrival. As a result, I had to rent an extra day separately, which was very expensive at the store's standard rates. Next time, I'll make sure to account for the time difference properly to avoid such issues. The hotel was also booked for a day later, and I had to pay for the first night on-site, which was quite costly.

Okay

A bit of a wait at the rental desk. There was one person sat at the desk who wasn’t seeing anyone but it turned out she was training so fair enough! The people I did interact gave top notch customer service. Car was as expected - it had a few scuffs and scratches but for the price I was happy enough. One gripe - the person who brought it round forgot to put the handbrake on so the car started rolling away as we put our luggage in!! Managed to jump in and grab the hand brake without too much issue though. Drop off very easy - staff super friendly again! Overall would recommend!

QEEQ was great. Solved all my issues with rental insurance in America which was getting confusing. The app is great and great price!!

Te counter staff try desperate sell more insurance, tolls, gps. Is so boring and almost a extortion asking more money all processing.