“Fox is ok, hope my next booking with a different operator is better though.”
About Europcar:7.0/10
It was Fox rental cars. Car was ok, nothing spectacular and although it was supposed to be full it was barely on the full mark at pick up. The counter staff tried to sell me more insurance which I declined.
Overall my experience was really great!
One thing I felt it would be better if there was a possibility to make changes to my reservation like bringing down the total days by a day which is fine otherwise it was fantastic
The staff was very friendly. My translation document didn't have a photo, but they helped upgrade and resolve the issue. Larger cars have better visibility, and it's essential to choose a bigger car in the US.
The vehicle was clean and well-maintained, easy to handle, with good customer service. The pickup and drop-off locations were convenient and easy to access.
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