Excellent team, if you are a newbie just ask which bus stop you have to get off at and also ask the bus driver to let you know when to get off.

The car was good - paid for an upgrade to give us an additional driver. Delayed at collection due to their internet not working well. Upon dropoff they found a long scratch that could have been there at pickup or may have happened during the rental (it directly lined up with the crease at the base of the doors) - I certainly didn't hit anything but it could've been done when parked some time. Not dissing them on this, luckily my insurance paid the amount in full that I was charged. They are generally fair about rentals and scuffs/dings - I would definitely use them again

Waited for 2 hours in line (despite being 30 mins early). Then given the wrong car - I ordered manual transmission and was given an automatic.

Great but very nervous about having to pay the huge excess of £1200!! Didnt want to drive it and especially didnt want to park in a tight car park as if there was a scratch bigger than 25mm you had to pay.

I did not get the car I booked - i asked for a small car and got an SUV which I did not want as too big. I also ordered it full to full and got like for like which I did not like. Also it only had one bar of fuel so I had to find a petrol station before I could go on my journey, and with the delay in the pick up and this it meant I ended up driving on roads I did not know in the dark. Not impressed.