Ordered a transit van but given a Toyota Proace - significantly smaller and almost not fit for the purpose I hired for. Counter agent demanded I fill out a positive review of his service before giving me the van keys… only then to give me keys for a significantly smaller van than I ordered. Not impressed.

Nice car, don’t book insurance online just buy it at the desk

The guy at the pickup point was very polite and helpful

Don\'t rent from this company just because it is cheap. The company\'s value is also extremely low. I rented a Citroen at Gatwick airport. At pick up, they did not thoroughly check the car with me. I parked the car for most of the two days (which was part of the reason I decided to rent from this company, I never rented a car from such an unknown company). At return, they checked extremely thoroughly and found a very fine scratch. They verbally told me there will be a repair fee of around twenty Pounds. Plus, I was in a rush to catch my flight, so I didn't fill up the tank all the way, which added another ten Pounds or so. Altogether, there was around thirty Pounds to pay. As I was about to miss my flight and the amount was quite minimal, I told them I would just pay it. I put forty Pounds cash on their desk, but they said they don\'t accept cash. So I used my credit card and left. A couple of days later, I found out that they had charged 324 Pounds on my credit card. I asked the booking aggregator to verify the charge, and they came back saying the rental company said that was the correct charge. I will never use this company again and advise everyone not to use this company. Do not be tempted by the low price. This company's values are as low as their prices. I rented a Citroen from this rental company near Gatwick Airport. At pick-up, they were very impatient in checking the car with me. During the two days in London, I barely used the car, and nothing happened (this was one of the reasons I chose this obscure rental company). During the return, they checked it very carefully and claimed to find a very fine scratch, which would cost over twenty Pounds to repair. Additionally, as I was in a rush to catch my flight, I didn't fill up the tank completely, which added another ten Pounds or so. Since I was about to miss my flight, I said I wouldn’t argue with them and would just pay. I took out forty Pounds cash and put it on the desk, but they said they don't accept cash, so I paid with my credit card and rushed to my flight. A few days later, I discovered they had charged me 324 Pounds. Upon my return, I contacted them via the booking site, and they replied that a scratch over ten centimeters requires such a charge. The scratch was so fine that you had to look extremely closely to see it, and it was definitely not caused by me. I will never use this rental company again, and I advise everyone not to use this company.

Great place to hire from cars are in mint condition

Staff try to upsell.Booking out of vehicle process not needs attention.