Pretty satisfied overall.

Initial car had two illegal front tyres. Very slow at the desk.

Not clear insurrance conditions vs the one from booking. Damage price extremely high

It would be better to describe the way much clearer and from Heathrow Airport to your location, find it very difficult to locate the shuttle and the right terminal. I ended up taking the TFL buses. Also make it simple to just say that your office is actually the Holiday Inn building, rather than a door number and a street name etc... Thanks

Was left arguing at the counter for 45 minutes whilst a toddler sat outside. Paid in full yet left without a car was told incorrectly that Easy rent did not have a UK contact number and was left with the choice of paying £186 extra or leaving with nothing. I was left without any way of getting to work for the following week despite having paid in full in advance 0/10.