Very satisfied

A bald man deliberately refused to give the car, claiming that Santiago does not allow car rentals to Chinese people.

The flight was delayed for over 5 hours. When we arrived, we took a shuttle bus directly to the rental car company from the airport. There weren't many people, and the paperwork was processed quickly. There were no excessive sales pitches, and the price matched what I had booked.

Overall satisfied. However, for the second car, I was misled into buying additional insurances. After realizing this, I sought help from QEEQ customer service. They informed me that I could return to the store and get a partial refund. A lesson learned: Be sure to review everything carefully before signing!

The Anchorage airport store was great, with very considerate and attentive service. When swapping cars, they even changed the time for me by over an hour earlier, saving me quite a bit of money! Very rare!