AVIS is very professional. The car was in great condition, less than ten thousand kilometers driven, and it's automatic!

Returning the car was very quick, less than a minute and it was done.

The service attitude was good, and the car rental process was quite convenient.

The pickup process was very quick and procedures were efficient. This included the return, where the car was inspected, we said thank you, and left. At the counter during pickup, they recommended the Fuel Up Front Option, which meant we could return the car with an empty tank. We thought it was reasonable and bought it. However, returning the car with an empty tank wasn’t as easy as expected, though it was convenient. Also, the counter staff didn’t inspect the car with us during pickup. After inspecting the car ourselves, we found some scratches and had to go back to have them noted in the contract, which wasn’t very satisfactory.

Car stank of old cigarettes not nice for a rental with children