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Search for Enterprise Car Rentals in London
Reviewed: Mon, Oct 15, 2018
About Enterprise: 4.0 /10
My husband and I both had our driver’s licenses translated. The service staff only filled in my information and then insisted that we buy more insurance. We said we already had insurance but she claimed that only I could drive the car. If my husband wanted to drive, we would need to pay an additional £50 per day. After we got in the car, she kept warning us that if my husband drove, we would be fined £1000. Eventually, my husband went back to the office and another staff member clarified that we just needed to add his license information. It was frustrating!
car image
Enterprise
London
United Kingdom

Relevant Reviews on Enterprise in United Kingdom

Doris Harvey

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Enterprise
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, May 31, 2025
About Enterprise: 10.0 /10
It's pretty good, but I rented a Ford 9-seater and was given a Renault 9-seater instead.
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Novia Springhall

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Enterprise
Heathrow Airport(LHR)
London
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Reviewed: Fri, May 30, 2025
About Enterprise: 10.0 /10
Very good.
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Ron Saul

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Enterprise
Birmingham
United Kingdom
Reviewed: Mon, Jul 29, 2019
About Enterprise: 2.0 /10
Nightmare. Received car rental confirmation, but on the day of pick-up, they told me I couldn't get the car. Customer service mediation from Zuzuche was ineffective, and they refused to provide the car no matter what. Hotel and travel plans were already booked, but suddenly no car was available. What are we supposed to do? The Enterprise staff had a bad attitude, only saying 'No' and 'Nothing we can do,' with no intention of helping. Rushed to all major car rental companies in downtown, but all cars were sold out for that day. Finally managed to get the last manual car at a high price from Sixt in the suburbs after much effort. Currently still in the appeal process.

Ryan Malan

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Enterprise
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Tue, May 2, 2023
About Enterprise: 4.0 /10
The introduction was detailed, but the car model was different, which was hard to accept.

r.bensusan

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Economy | Opel Corsa or similar
Enterprise
London Luton Airport(LTN)
London
United Kingdom
Reviewed: Tue, Feb 26, 2019
“overall, positive”
About Enterprise: 9.3 /10
car did not exceed expectations. counter staff were efficient
About QEEQ: 8.0 /10

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