Have used Dollar at Derry airport twice recently and on both occasions the staff have been very friendly, helpful and efficient in getting me on the road and booking the car back in on return.

Very easy and user friendly app for booking car hire

As soon as we left the airport, we saw the ENTERPRISE shuttle bus. We hopped on and it left immediately, very convenient. There was no time for a cigarette break; we quickly arrived at the ENTERPRISE location. The staff was friendly and efficient. They didn't have the NISSAN I reserved, so they upgraded me to a VOLVO for free. The gas at the store was also slightly cheaper, so I bought a full tank. Overall, very satisfied. The car even came with a navigation system.

Service was too slow and the location is a bit far from the airport, requiring a shuttle bus.

Dollar were fantastic. Super helpful, understanding and the lady who served me at Stansted was an absolute pleasure to deal with. Had a fantastic car, much better than I booked and paid for, and a wonderful experience.

Need more information emailed about shuttle service and pick up, it wasn't clear where we should wait or what vehicle to look for, so took us a long time and to-ing and fro-ing and asking questions to find shuttle pick up. Would be better to include more detailed information in info sent prior to pick up.

The car we were offered was a seven seater but the rear seats were basically children's seats. I had to upgrade to a larger model for an additional £80. The customer service representative didn't give a damn about us just getting the money. POOR AT BEST.