Drop off in Bergen was also a bit confusing only because Europcar doesn’t have an office in the rental car center. They do have clearly marked section to leave car though. You go into the airport and drop the key into an automated machine box. There is a staff member there but busy handling the long line of pickup customers. No chance to ask questions about the toll fees, etc. You just have to trust. There is no real expectation setting here.

No instructions were given when returning the car, and when asked whether an inspection was needed, the staff just shook their head.

As per the order, we called the office upon arriving at the airport and had to wait for 2 hours because they were picking up another customer as well.

Great communication...Great company

perfect

Le contrôle de retour n'a pas été fait en ma présence, la personne au guichet paraissait pressée que parte. Un peu dommage