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Reviewed: Mon, Aug 28, 2017
About Europcar: 10.0 /10
The pick-up and drop-off speed was very fast, staff were very professional. Right turn after exiting T4, there's a dedicated car to pick up customers. Immediate service, very pleasant experience

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Wilbur Saxton

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Reviewed: Sat, Feb 1, 2025
About Europcar: 2.0 /10
When I arrived at the store to pick up the car, they claimed they didn't have the car I booked. The original rental cost was 1485 yuan, but I was forced to pay 8400 yuan in order to get the car. This is absolutely outrageous!

Elma Ferdinand

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Reviewed: Sat, Jan 20, 2024
About Europcar: 10.0 /10
Overall satisfactory. Due to a 15-hour flight delay, the staff first commented on my luggage volume, then claimed my insurance didn't cover it, but I declined both.
About QEEQ: 10.0 /10

Maxwell Daniell

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Reviewed: Fri, Jan 19, 2018
About Europcar: 2.0 /10
The service completely lacked business ethics. They arbitrarily increased the price and disregarded the booking contract. During the payment process, I was charged multiple times. This was an extremely poor rental experience.

Harold Kellogg

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Reviewed: Fri, Jul 29, 2016
About Europcar: 10.0 /10
The Europcar staff had a great attitude and were very efficient. The car they provided was new and the driving experience was pleasant.
About QEEQ: 10.0 /10

L.Aslam

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Intermediate | Skoda Superb or similar
Reviewed: Fri, Jan 5, 2018
“Easy Process”
About Europcar: 8.0 /10
Like: Well priced for size of car, well known rental company, quite a simple process overall.
Dislike: Car booked was a Skoda Superb or similar, which is quite a large car. Car issued was a Skoda Octavia, which is the next size down.

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