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Easy to complete the hire good price, poor rental company

Reviewed: Tue, Sep 24, 2019
About Europcar: 6.7 /10
An extremely long wait to rent the car after arriving at Europcar offices, eventually got to the desk after over an hour wait. Inspected the car which had a lot of scratches that were not indicated on the rental agreement, so had to point them all out to the security guard on exiting carpark. It was an early return around 05.30 no agent to check the car to confirm no further damage had been done during rental, a little disconcerting as previously with Europcar I have been accused of damaging the car even though it had been reported, eventually they admitted it had been reported, but just adds bad taste to the hire experience.
About QEEQ: 10.0 /10
Easyrentcars made it very easy to complete the hire, with a very competitive price. Would definitely use again, hopefully not with Europcar
Economy | Vauxhall Corsa 2 doors or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Irene London

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Reviewed: Sat, Aug 24, 2024
About Europcar: 10.0 /10
Not bad.
About QEEQ: 10.0 /10

Elma Ferdinand

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Reviewed: Sat, Jan 20, 2024
About Europcar: 10.0 /10
Overall satisfactory. Due to a 15-hour flight delay, the staff first commented on my luggage volume, then claimed my insurance didn't cover it, but I declined both.
About QEEQ: 10.0 /10

Ellis Abbot(t)

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Reviewed: Fri, Aug 23, 2019
About Europcar: 2.0 /10
About QEEQ: 8.0 /10

Phoenix Barnard

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Reviewed: Wed, Jul 27, 2016
About Europcar: 10.0 /10
The rental location is near the airport, with a dedicated reception desk at the airport exit directing you to a shuttle bus for car pickup. The pickup location is spacious with many service staff who are very friendly. The paperwork is correct, and someone accompanies you to pick up the car and explains the usage precautions. The process is smooth and fast.
About QEEQ: 10.0 /10

S.Hooper

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Jan 12, 2020
“Disappointed we didn't get a rave 4 as the booked said”
About Europcar: 7.7 /10
Was not given the car we had booked. Instead was offered a Nissan Quashqai
About QEEQ: 8.0 /10

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