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Easy to complete the hire good price, poor rental company

Reviewed: Tue, Sep 24, 2019
About Europcar: 6.7 /10
An extremely long wait to rent the car after arriving at Europcar offices, eventually got to the desk after over an hour wait. Inspected the car which had a lot of scratches that were not indicated on the rental agreement, so had to point them all out to the security guard on exiting carpark. It was an early return around 05.30 no agent to check the car to confirm no further damage had been done during rental, a little disconcerting as previously with Europcar I have been accused of damaging the car even though it had been reported, eventually they admitted it had been reported, but just adds bad taste to the hire experience.
About QEEQ: 10.0 /10
Easyrentcars made it very easy to complete the hire, with a very competitive price. Would definitely use again, hopefully not with Europcar
Economy | Vauxhall Corsa 2 doors or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Sandy Piers

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Reviewed: Wed, Nov 13, 2024
About Europcar: 10.0 /10
The overall service was excellent.
About QEEQ: 10.0 /10

Barnett Bray

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Reviewed: Mon, Sep 24, 2018
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Matthew Horatio

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Reviewed: Tue, Jul 11, 2017
About Europcar: 6.0 /10
1. They said they couldn't find the insurance I purchased when picking up the car; 2. I had specified the return time as 19:30 local time when I booked, but when I arrived, the rental store was already closed. I had to return the car the next day.

Harold Kellogg

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Reviewed: Fri, Jul 29, 2016
About Europcar: 10.0 /10
The Europcar staff had a great attitude and were very efficient. The car they provided was new and the driving experience was pleasant.
About QEEQ: 10.0 /10

MZ

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Economy | Opel Corsa or similar
Reviewed: Mon, Jul 24, 2023
“QEEQ was great, Europcar not so much”
About Europcar: 6.0 /10
Counter staff was aggressive about offering upgrades to many customers.
About QEEQ: 9.0 /10
Wonderfully easy

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