For four consecutive months after the rental, I was charged every month due to the same fine being applied each time. Because the amount was only a bit over 20 euros, I didn't notice until four months later when I was still being charged. Since I was in China at the time, I finally realized. However, the previous charges had already been paid off on my credit card. This company charged me five times for the same fine, which is outrageous. While the car rental platform has grown large, it includes many companies, and the cheaper and less-known ones tend to overcharge. It's unfortunate that the rental platform couldn't provide any assistance.

The staff was enthusiastic and patient. Our English was not very good, and they spoke in a very Italian way. But they were very patient and even wrote things down for us. The Milan airport return station is staffed 24 hours, unlike Hertz, which was closed when we went there early at 6 AM.

Due to a flight delay, I couldn't pick up the car on the same day. Despite communicating with QEEQ to reserve the car, I still got a smaller car the next day. The space was very cramped throughout the trip, and it was hard to fit all the luggage.

Despite the 1hr 30mns wait queing at the desk overall good service.

Easy process with competitive rates

Everything smooth and pleasant as always. Upgrade offered and taken.

Fantastic app and better prices than all the other competitors.