Very satisfied.

Early morning arrival at San Francisco International Airport, the Hertz counter had no staff, and the lot did not have the advertised Toyota 4Runner or Grand Cherokee, only a Santa Fe with weak power and unstable chassis.

They didn't have the care I ordered ( Ford Focus). I was then given a bigger car ( Chevy Mailbu) which had an oil change light on and a tire pressure low light on so they made me switch to an SUV (Jeep Cherokee) I wouldn't have minded being upgraded if I had passengers but I was looking for the best gas milage and this did not provide it. So I was not really happy about that. The people there were very helpful.

I had found a better price somewhere else but returned when you beat the competitors price. Good job!

The branch address on this website is incorrect, and has been so for, I understand, over two years. It sent me to Tweed-New Haven Airport, and the actual address was 1 George St. in New Haven. At least they were kind enough to send someone to pick me up, but really, how hard is it to update important information like this?

I will use this platform again, and have already recommended it to others.

Like: The car was nice and the price was reasonable.
Dislike: The employees and that you had to have a credit card.