Overall, it was pretty good. I'm just not sure if they'll find excuses to deduct money later. I didn't buy the collision damage waiver. When I arrived, an elderly lady told me that it's illegal not to buy it in Los Angeles. I directly replied, 'I just want to break the law, is that not allowed?' She was speechless afterward.

Provided a solution when I encountered difficulties and couldn't rent a car.

Very satisfied

The counter staff were very professional and courteous.

Like: I was prepared for the upsale and it never came. This was the best experience that I have ever had and it was actually less expensive than I thought it was going to be!
Dislike: The address was confusing, it looked like it was outside of the airport.