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It’s not that difficult

Reviewed: Fri, May 24, 2019
About Budget: 6.3 /10
Got to the counter for collection was told there was no car, would we take another,l replied as long as it’s a soft top,was then told the car would be twenty minutes, Forty minutes later still no car,when I returned to the counter was told the car had not been returned yet, After a further thirty minutes the car turned up, No apologies no nothing just abruptly told your car is in bay whatever, We got to the car to find it had not been cleaned,the oil change light was on,the washer fluid needed filling, We filled the washer up ourselves, The car return was ok
About QEEQ: 9.0 /10
The booking process was easy
Sports Cars | Ford Mustang Cabrio 4 Seats or similar

Relevant Reviews on Budget Orlando Intl Airport - Budget

K.Moorhouse

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Full Size | Ford Fusion or similar
Reviewed: Mon, Nov 18, 2019
“Budget was OK - Don't know why I was charged additional”
About Budget: 9.7 /10
Credit card charged £130 with no explanation why Car not available on pick up , so was given another, which was OK, just took a while to get the paperwork sorted

R.THACKRAY

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Compact | Ford Focus or similar
Reviewed: Sun, Sep 29, 2019
“Reduce pick up lines and times”
About Budget: 8.3 /10
I would suggest that a separate counter be open for people that have already booked cars online and received the paperwork. (fast track) save the customer time and frustration after long flights. Quing for 40 - 50 mins then a further 20 mins at desk
About QEEQ: 8.0 /10

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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Aug 22, 2019
“Wrong car, poor air condition, slipping transmission, not all that clean”
About Budget: 5.0 /10
Car had 34,000 miles and was worn, tired and had only mediocre AC in the Florida environment. Transmission did not work well either.
About QEEQ: 8.0 /10
No issues here.

c.martin

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Sports Cars | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Fri, May 10, 2019
“Good booking system, Poor rental service & average car”
About Budget: 7.0 /10
We waited in line for over an hour before we reached the desk where we were then offered a Volkswagen beetle instead of the Ford mustang convertible we had booked months before because there was no mustang available (it does state or similar but anyone who believes a VW beetle is similar to a Ford mustang is delusional!!). We were then told if we waited 20 minutes we could have a mustang from another hire company (Avis). We waited over an hour then finally went back to the desk and we were told there is a blue mustang waiting for us. We went to collect the car and realised the paperwork was for a red mustang which we found and confirmed with Avis staff was the correct car.. as I went to drive off I realised the rear view mirror was completely hanging off.. we tried to fix it but couldnt so spent ages trying to get help from staff. Eventually someone arranged for a different mustang to be bought over from Avis, this took another 45 minutes, when this arrived it had no GPS so we had to wait a further 30 minutes for this to be rectified.. overall we were there for well over 3 hours which ruined our plans for our first day of our holiday. The car had also not been service as we had to buy engine oil and windscreen wash too plus one of the rear seat belts was stuck! Overall this was a very stressful and poor experience and we will not be booking with Budget or Avis ever again.
About QEEQ: 9.0 /10

A.Lewis

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Compact SUV | Ford Escape or similar
Reviewed: Sat, Apr 27, 2019
“Everthing worked well - thanks”
About Budget: 9.3 /10
Great counter staff, very helpful - car could have been cleaner, but otherwise, everything was fantastic.
About QEEQ: 10.0 /10
Booking process was good, did not have a Price drop opportunity!.

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