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Live chat Email us Service Code: 4856926262
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The booking experience was simple and straight forward.

Reviewed: Tue, May 21, 2019
About Firefly: 6.3 /10
The car was dirty and full of dints and scratches to the bodywork. The inside was well worn. The Firefly desk was closed and we had to use the Hertz desk. The Firefly cars were parked at the back of the car rental car park and as stated our car was dirty. It definitely gave the impression that Firefly used the old Hertz fleet.
About QEEQ: 10.0 /10
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Economy | Ford Fiesta or similar

Relevant Reviews on Firefly in Italy

Aurora Kell(e)y

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Reviewed: Sun, Jan 3, 2016
About Firefly: 10.0 /10
Quite affordable, and the requirements for a driver's license are low. Early in the morning, they called me to tell me my car was blocking someone's door and asked me to move it. That's really thoughtful! There are fewer cars available, so book in advance.
About QEEQ: 8.0 /10

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Economy | Ford Fiesta or similar
Reviewed: Sun, Feb 9, 2020
About Firefly: 10.0 /10
Got a citreon C3 great little round around for the Amalfi coast hills.
About QEEQ: 10.0 /10
Great Service

A.Byrne

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Full-Size | Ford Fusion or similar
Reviewed: Thu, Aug 15, 2019
“Car size not what I booked. Car in BITS. Every panel damaged. Engine light keep coming on. So didn’t”
About Firefly: 5.0 /10
Car in terrible condition. Every panel damaged. Bumpers falling off. Engine light keep coming on. So cost me money to leave parked up and just got trains and bus. Ordered a full size offered a clio, then punto then had to settle for astra. Now after security deposit returned, I have a unauthorized €58 taking without permission and not even a email to explain. Will Never use firefly AGAIN
About QEEQ: 8.0 /10

J.Griffin

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Full-Size | Ford Fusion or similar
Reviewed: Tue, Jul 2, 2019
“Worst car rental experience ever. Charged a lot extra and had to spend 1 week sorting out.”
About Firefly: 4.0 /10
Given lower category of car and no one cared. Staff didn't care and were not helpful in sorting out our problems. Car dirty. Terrible car to drive.

A.Smith

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Mini | Toyota Aygo 2 Doors or similar
Reviewed: Mon, May 27, 2019
“I felt ripped off and taken advantage of by Firefly.”
About Firefly: 2.7 /10
Firefly did not honour the booking of a 29 EUR and instead forced a 260 EUR vehicle on arrival. They said "my car wasn't available". On that, their car park was full to the brim with different types of vehicle, and they were actually parking their cars in other rental company's spaces. They offered a high-end vehicle ten times the price without offering apology or any other solution and charged at full price.
About QEEQ: 8.0 /10

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