Exelente

no person at check in. had to flag down another employee to find checkin. but not around so person decided to take car in. i did not like them charging deposit when renting. thrifty would just put a hold for deposit. i still have not got back my deposit!!!!!!!!

thanks for offering reasonable prices.

Awesome

Magnificent

The car did not meet my expectations. The tires were out of balance, it needed a steering alignment, the windshield wipers needed to be replaced, the outside of the windshield had something on it that made it difficult for rain to clear off, and the inside of the windshield had something on it that I had to clean off in order to see clearly. Other than those issues the car did well and was a decent car.

The Easyrentcars website was easy to navigate and use. I would use again.

What could have been better? Well, we booked a 5 seat Intermediate SUV. When we got to the counter we were told that the SUV we booked only had 4 seat belts. There was/is no correlation between seat belts and seats as booked online (this was confirmed on the phone later). Then the $700+ 'upgrade' to fix the issue, but wait now it's $500, now it's $400 because you seem nice... Never mind the effort to double charge me for insurance, since it was already on the computer... oops. Besides that, as expected.

Like: Great service!
Dislike: Returning car took longer than I would’ve liked. Only 1 person checking in cars, might be faster with another person there.