As a whole it was OK and I'd probly cut out the middle man and book direct to save any confusion

Fantastic car - Peugeot 7 seater auto Only fault is the pick up is 10 minutes off site and they only have 1 shuttle bus operating so this can cause a bit of a wait outside the airport also no instructions or signs to tell you where to stand and wait. Tip : exit the airport cross to the central reservation and wait about 30 meters on the left.

Car was excellent. Very dissapointed with counter service, waited long and was "forced" to buy additional insurance despite explained that I had full covered insurance.

Booking platform was great, will use again

It just feels like a very dishonest company. There is basically no way to really know how much the rental will cost beforehand. Even when one book from full to empty, we have to fill up to avoid fees. I am not even mentioning the insurance scam here. No use for prebooking insurance. You will have to take the Ok rent a car insurance if you don't want your experience to be horrible. Will never do business with them again. On the day of return, no one was there. We had to call some non obvious number to have service and assure us that someone will come take care of us and bring us to the airport. In addition, it was not clear at all at the time of booking that the company was not directly at the airport but somewhere else.