Excellent service well done.

G.Butler

United Kingdom

Reviewed: Tue, Jan 2, 2024

About Enterprise: 9.0 /10

Received a warm and friendly welcome from the guy on the counter. Went through the process no problem. The original car we had booked was not available but we had a slightly smaller model which was no issue for us. The guy explained the problem and was ver apologetic. Contract completed the car was checked over and shown the drop box for the next morning and also the shuttle collection point. Overall a very pleasant experience.

About QEEQ: 10.0 /10

First time using Qeeq. No issues and would use again.

Compact | Vauxhall Astra or similar

5-day rental

Relevant Reviews on Enterprise in United Kingdom

Albert Irving

United Kingdom

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Enterprise

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United Kingdom

Reviewed: Tue, Jul 2, 2024

About Enterprise: 10.0 /10

The car from Enterprise Rent-A-Car was very new and clean, with just 13,000 miles. The staff knew I wasn't used to driving a Mercedes and introduced various functions to me. Very professional and efficient.

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Bernie Faraday

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Reviewed: Tue, May 7, 2024

About Enterprise: 10.0 /10

Very satisfied

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Alvis Bert

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Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Reviewed: Wed, Jul 3, 2019

About Enterprise: 2.0 /10

The service standard for guests who did not book directly on their website was not the same as for other guests. We booked two 7-seater SUVs, but the receptionist could only provide one at pickup. When we pointed out that there were actual 7-seater cars available, the receptionist said these were for other guests. What? What about our reservation? Aren't we guests too? No solution was offered in the end, and we had to take a 6-seater and manage the issue of insufficient trunk space ourselves. Additionally, when we noticed scratches on the car at pickup, the staff casually said it didn't need to be recorded. After we insisted on taking photos and making a record, the staff and their supervisor had a very poor attitude. The entire pickup process took over two hours and was extremely frustrating.