I would rent again

We waited for almost an hour and after calling multiple times with no answer, we were told they were out of cars and couldn’t fulfill our reservation.

The car did not have any windshield wiper fluid so I could not see out my window on ride from Orlando. Also they should put more gas in than 1/4 tank. I almost ran out. They should also tell u how to work everything. The car seemed a little outdated bc I had to lock the door with a key. Not automatic like cars these days.

The agent informed me that I had to purchase their third party liability insurance, which was not the impression I got from the Green Motion website. When I showed her the website info, she informed me this didn't apply to my rental. I don't know if this was true or an upsell technique. The cost of insurance tripled the cost of the rental, which I wasn't happy about. Overall I felt as though the agent was giving me misinformation to make me buy the insurance, but I don't know for sure. The car was as advertised and served us well.

Charged an additional unlisted $220 for insurance deductible.... Straight robbery. According to the counter clerk it was not an optional fee. Will never use this service agai.

Waited over 2 hours because they didn’t have any vehicles in the class we PAID for. We received a vehicle from a cheaper class which we did not get reimbursed for.