Other than this overcharge and credit due the rental experience was fine. Thanks for any help!

Great car. Only with they had more than one agent at the counter. Took a little longer to get through the line.

The car did not have any windshield wiper fluid so I could not see out my window on ride from Orlando. Also they should put more gas in than 1/4 tank. I almost ran out. They should also tell u how to work everything. The car seemed a little outdated bc I had to lock the door with a key. Not automatic like cars these days.

I was very disappointed in this car rental company. They tried to over sell us in everything. The vehicle they gave us was not the one we booked. We were forced to buy extra insurance which doubled the price. Basically if something looks too good to be true it is!! I told them I wanted a refund but they said because it was a third party booking that wasn’t possible. The vehicle we got was old and banged up. They wanted to charge us an extra $12 per day for GPS and another $12 per day for toll highways. In all we spent $6.00 on tolls the entire week! Go with someone else!!

At pickup location, they made me pull up my insurance policy information to make sure I had adequate coverage and also put on a $500 hold on my credit card. If I did not have online access to my insurance policy, they probably would have made me get their coverages. Also, they tried very hard to push their toll payment service for $13/day by telling me that I would likely be paying up to $25/day and this would save me money. I declined and only paid about $2.00 per day in tolls during by 4 days in Orlando.

Like: The service was friendly... professional, no upselling or forcing unnecessary extra insurance, upgraded my vehicle, and got me on the road in under 15 minutes. Scored an unbelievable deal saving $250 from another booking. I will go to easyrentcars.com again!
Dislike: Offsite rental company, but for price I can live with it.