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Search for Routes Car Rentals in Orlando

Confusing pick-up and overcharged.

Reviewed: Sun, May 12, 2019
About Routes: 8.0 /10
There are 3 Easy, Easi, EZ car rental shuttles at Orlando. Took 1 of those, wrong location, shuttle back to airport, shuttle to Routes. Very confusing. At night and alone. Not sure I would rent off site again. They also insisted on a binder from my auto insurance company. In MA that is only for property. Declaration page (which I had) is for auto. Finally took care of over the phone. Then the SUV I reserved wasn't available. They tried to upgrade me to a BLACK (in FL heat - no way) oversized Jeep that looked more like a hummer. I am 59 and disabled. I would have needed a step to get in. My friend I was visiting could not possibly have gotten in. Miraculously, the Rogue was available after all. In the end, the vehicle was great and return a breeze. Oh, I was overcharged about $12 from what I authorized over the phone. I haven't called about that yet. Not cool.
About QEEQ: 7.0 /10
Nissan Rogue image
Routes
Orlando International Airport(MCO)
Orlando
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport

Freda Mackintosh

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Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, May 16, 2025
About Routes: 2.0 /10

Shekhar Iyer

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, May 24, 2019
“Average Experience, Lot to improve, but Positive vibes”
About Routes: 6.0 /10
The pick up guys are NOT present in the airport unless the customer calls them up for pick-up, STRANGE ! I spent almost an hour waiting :( The car was shaky a bit when driving on highways.
About QEEQ: 8.0 /10

A.Ronen

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, May 4, 2019
“my worst ever.”
About Routes: 5.7 /10
The worst experience ever! the car was dirty, smelly from cigarettes, and the fuel wasn't on full (half way to the other bar), When i returned the car, the young guy that was checking me out was rude ( I think his name is Edward- not sure). .I'm renting cars for years, all over the world, and never had this experience. I wrote them an email about it (1st time I ever send an email about this kind of situation). I really hope that they will find a way to compensate me.
About QEEQ: 10.0 /10
great!

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Full Size Van | Dodge Grand Caravan or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Apr 30, 2019
“Long wait for pick up. Some car issues.”
About Routes: 6.8 /10
We waited for over an hour to be picked up at the airport. I called several times, but the call wasn't answered each time. As you can imagine, this was a bit distressing on arriving in a foreign country. The car itself was fine, apart from one of the tires was inflated to only 21psi, the others were 46psi. I didn't notice this until we started driving so I had to inflate this twice during the car hire. The brakes on the car were quite poor as well. Routes attempted to sell us a car toll sticker for $12 a day, saying that there were many toll roads in Orlando. We didn't have to pay a single toll, despite driving every day of our holidays.
About QEEQ: 10.0 /10
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H.ZAMUDIO

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Aug 31, 2018
“Excellent”
About Routes: 10.0 /10
Like: what i like to most is the people that works there Mike a manager and Kevin general manager , very nice .
Dislike: EVERTHING WAS NICE

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