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Search for Routes Car Rentals in Orlando

ABSOLUTELY TERRIBLE SERVICE/SCAM ON PRICING BY ROUTE

Reviewed: Wed, Feb 6, 2019
About Routes: 3.3 /10
The service was terrible. Agent made it extremely difficult for me even though I had rented with them previously. The paperwork provided stated I received a full tank of gas when in reality it was it was nearly empty when I received it. There was damage on the vehicle that the agent glossed over and attempted to not list. I was required to call my insurance company directly even though I was able to provide proof of full coverage that was required. I felt as if I was discriminated against and felt like they did everything within their power to up charge me or get me to cancel. For the second time I was informed the vehicle I reserved was not available and literally gave me the exact same story the previous rep told me as if it was scripted. I will be sure to let everyone know of my experience.
Kia Rio image
Routes
Orlando International Airport(MCO)
Orlando
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

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Full Size Van | Dodge Grand Caravan or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Apr 30, 2019
“Long wait for pick up. Some car issues.”
About Routes: 6.8 /10
We waited for over an hour to be picked up at the airport. I called several times, but the call wasn't answered each time. As you can imagine, this was a bit distressing on arriving in a foreign country. The car itself was fine, apart from one of the tires was inflated to only 21psi, the others were 46psi. I didn't notice this until we started driving so I had to inflate this twice during the car hire. The brakes on the car were quite poor as well. Routes attempted to sell us a car toll sticker for $12 a day, saying that there were many toll roads in Orlando. We didn't have to pay a single toll, despite driving every day of our holidays.
About QEEQ: 10.0 /10
post image

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Apr 15, 2019
“Great - no issues with Routes”
About Routes: 9.3 /10
Had to wait about 10 minutes at MCO for the airport, and once we got to Routes it was another 10 minute wait, then I was on my way. Got a free upgrade. For the price I paid the overall experience was great.
About QEEQ: 10.0 /10

J.Brady-Carte

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Special SUV | Jeep Wrangler or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Mar 2, 2019
About Routes: 7.3 /10
My only complaint is that we had an early flight. The location was supposed to open at 6:00 am and the shuttle to the airport was supposed to leave at 6:05. They did not even open their gate/door until 6:10. It may not seem like a lot of time, but when you are trying to make a flight, it could potentially make you miss your flight.
About QEEQ: 10.0 /10

T.Colby

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Medium SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jan 23, 2019
“The first employee was not very good at customer,service would not even let me use the phone The sec”
About Routes: 8.3 /10
The first vehicle i got was terrible, i should have never been given. I had to go back and return. Off road jeep terrible comfort and on gas.

R.CULLEY

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Sep 21, 2018
“Best experience ever!”
About Routes: 10.0 /10
Like: Price was fantastic! I thought it was a scam- telling everyone
Dislike: I liked everything

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