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Live chat Email us Service Code: 4439383307
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Long wait for pick up. Some car issues.

Reviewed: Tue, Apr 30, 2019
About Routes: 6.8 /10
We waited for over an hour to be picked up at the airport. I called several times, but the call wasn't answered each time. As you can imagine, this was a bit distressing on arriving in a foreign country. The car itself was fine, apart from one of the tires was inflated to only 21psi, the others were 46psi. I didn't notice this until we started driving so I had to inflate this twice during the car hire. The brakes on the car were quite poor as well. Routes attempted to sell us a car toll sticker for $12 a day, saying that there were many toll roads in Orlando. We didn't have to pay a single toll, despite driving every day of our holidays.
About QEEQ: 10.0 /10
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Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Orlando Airport

C.Lucana

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Compact | Toyota Corolla or similar
Reviewed: Thu, May 28, 2020
“routes is a great company with super customer service, would suggest to friends.”
About Routes: 10.0 /10
very fast and friendly customer service.
About QEEQ: 8.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Aug 31, 2019
“Car great but Routes counter staff didnt seem aware of what was already prepaid.”
About Routes: 9.0 /10
Far too pushy on extras such as liability cover
About QEEQ: 10.0 /10

D.Johnson

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, May 11, 2019
“Smooth and Simple”
About Routes: 9.7 /10
Such a simple process. I had all the paperwork ready and that made the process really fast. The car we got was like brand new and very nice to drive. All the other rentals during that time were 2-3 times as expensive, but we didn’t compromise on anything with Routes.
About QEEQ: 10.0 /10
Very easy and seamless. I’ll be using this again.

J.SANCHEZ

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Mon, Mar 4, 2019
“Excellent”
About Routes: 9.7 /10
The waiting time in the airport could be better.
About QEEQ: 10.0 /10

S.Zakharieva

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Economy | Kia Rio or similar
Reviewed: Wed, Feb 20, 2019
About Routes: 9.7 /10
At the time of my arrival there were too many people and only one customer service representative. Due to the fact that one of the customer took a lot of time to make a decission the whole line of people was waiting for too long. If you book a car in advance the whole process should be organized faster and easier. But when Junior came everything started to move faster.
About QEEQ: 9.0 /10

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