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Search for Routes Car Rentals in Orlando

Long wait for pick up. Some car issues.

Reviewed: Tue, Apr 30, 2019
About Routes: 6.8 /10
We waited for over an hour to be picked up at the airport. I called several times, but the call wasn't answered each time. As you can imagine, this was a bit distressing on arriving in a foreign country. The car itself was fine, apart from one of the tires was inflated to only 21psi, the others were 46psi. I didn't notice this until we started driving so I had to inflate this twice during the car hire. The brakes on the car were quite poor as well. Routes attempted to sell us a car toll sticker for $12 a day, saying that there were many toll roads in Orlando. We didn't have to pay a single toll, despite driving every day of our holidays.
About QEEQ: 10.0 /10
post image
Dodge Grand Caravan image
Routes
Orlando International Airport(MCO)
Orlando
United States
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Orlando Airport

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Economy | Kia Rio 2 Doors or similar
Routes
Orlando
United States
Reviewed: Fri, Mar 5, 2021
“Reasonable price”
About Routes: 8.0 /10
Worked just fine.
About QEEQ: 10.0 /10

GRUBBS

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 24, 2019
“Routes was understaffed and ill prepared to service customers.”
About Routes: 5.7 /10
From the time my plane landed until I was in a car, TWO hors had passed. There was over a 45 minute wait for the shuttle alone. This was a quick trip into and out of Orlando, which made a delay like this totally unacceptable. I also had to call my insurance company to prove that I didn't need their expensive insurance.

Y.Yu

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jun 28, 2019
“Waited for an hour to get car”
About Routes: 6.7 /10
Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Dec 10, 2018
About Routes: 6.0 /10
Car had 2 bad front tires. Also was charged hidden fees.
About QEEQ: 8.0 /10

E.Babin

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Intermediate SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 18, 2018
“I would definitely rent a car from Route again.”
About Routes: 10.0 /10
Like: I like everything from the service and the car itself. Makes me want to get one of my own.
Dislike: None

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