No one answered the phone when we called to be picked up from the airport and had to wait an hour, while everyone else got picked up from their shuttle right away. However, the car was better than expected. New 2019 Kia Forte, very nice car. The lady that helped us check in seemed a bit disengaged and uninterested in helping us, but the guy that helped us check out was awesome and fast. Overall, the whole process went fine and price was great, so I would probably rent from here again.

All planning for rental say easy rental cars but last sentence in communication said Routes

I waited 15-20 minutes at the airport for pickup and then 10 minutes over to Routes. I then had to wait there over an hour because there was only 1 representative. They overbooked and had no cars left so I was upgraded to a Jeep, however I had 120 mile drive to my final destination so the trip cost me more in fuel than it should have.

Easy rent was perfect easy to use, no problems.

Had to wait about 10 minutes at MCO for the airport, and once we got to Routes it was another 10 minute wait, then I was on my way. Got a free upgrade. For the price I paid the overall experience was great.

Like: excellent value and service