When we arrived to pick up the car the price was $60.00 more that what EasyRentCars said it would be plus there were more taxes on top of the 60 more dollars I will not trust what I see anymore.

Wished the price would have been legit.

Distance to rental location is far and shuttle not frequent enough. We bought a Lyft ride to get there $22.00 and almost needed to Lyft again back to airport but the shuttle arrived just then.

Customer service is not their focus. I waited for 15-20 mins prior to being helped. During that time the phone rang constantly - not one time was it picked up.

THEY HAVE ONLY 2 STAFF TO ASSIST THE CUSTOMERS, THEY TAKE CARE OF BOTH ICK UPS AND DROP OFF, HENCE IT TAKES LONGER TO BE SERVED. i BELIEVE THE AGENTS ARE OVER WORKED THEY APPEARED NOT TO BE IN SERVICE MODE, JUST TAKE THE CAR AND MOVE ON KIND .. ANY WAYS ONCE i GREETED THE AGENT AND BROKE ICE , I COULD SEE SOME SMILES, THIS WAS GOOD ENOUGH FOR ME . SUNPASS TOLL WAS VERY EXPENSIVE, USUALLY CAR RENTAL COMPANY CHARGED 8$ ROUTES CHAGED ME 11$ PER DAY.

The car exceeded my expectations and the staff were courteous and friendly. Unfortunately the vehicle I got had no windshield washer fluid in it and the oil light came on shortly after I picked it up.