Slow to Get Car

The car I got was better than expected. Instead of Toyota Corolla I got a Kia Forte, very roomy.

I love using easyrentcars. I never have a problem. no problem cancelling if necessary.

Great experience, vehicle was upgraded at no charge (luck of the draw I guess) it was a relatively smooth experience.

It took a long time to pick up and drop off the car. We had to wait 1 hour and 45 minutes at the counter to pick up the car and 45 minutes to drop off. There were people in the office, but they all just run around not taking care of customers.

First of all, I got had to wait over 1h to get the shuttle bus from the airport and I had to call three times to finnaly get picked up and once I got to the pickup location the young kid in the counter was so roud very and kep saying I have nothing else to do and that's all we have! So I booked a small sedan car but instead he gives me a pickup truck that use a lot of gaz I use to put 40$ a day just gaz and get over charged for the insurance.

Like: Staff was very nice, efficient and helpful. we were also able to upgrade without paying an arm and a leg.