I have to say...one of the best experiences with a rental company....The agent that assisted in my rental was exemplary. He was informative, courteous and added to my overall vacation satisfaction...thanks so much. Will definitely recommend this company to others and will use again in my future visits.

Very poor customer service and very rude. Very long waits with only a couple of people in line. Wouldn’t recommend to anybody.

Easy booking

Shuttle didnt arrive at airport, they would not answer phone, they would not reimburse for taxi fare, several hidden fees, unpleasant service and staff. Will never use Routes again.

Need more shuttles for pick up at airport and some more counter agents.

great site keep checking price does drop.

Like: Pick up was the slowest part, but was good. Check in was fast. I received a free upgrade as what I had reserved was already taken. For as new as they are, things were smooth. The staff were polite and knew what they were doing.