I would make it car rental company, over any other rental car company.

My whole experience with the Orlando routes office was poor all around . The only good part about the experience was the driver who picked me up from the airport was very nice

First of all, I got had to wait over 1h to get the shuttle bus from the airport and I had to call three times to finnaly get picked up and once I got to the pickup location the young kid in the counter was so roud very and kep saying I have nothing else to do and that's all we have! So I booked a small sedan car but instead he gives me a pickup truck that use a lot of gaz I use to put 40$ a day just gaz and get over charged for the insurance.

Routes rental car was great.... but, i was lucky i remembered to bring my own insurance,... otherwise, most likely i wouldn't had been happy purchasing theirs.

Like: the car condition, and the staff professionalism
Dislike: the wait for shuttle

Like: what i like to most is the people that works there Mike a manager and Kevin general manager , very nice .
Dislike: EVERTHING WAS NICE